R&D Solutions LLC completely understand your concern about communication, data protection and security while outsourcing. We have invested in state-of-art technology to ensure that there is seamless communication and uninterrupted flow of data. Our stringent security measures ensure that all the information transmission is completely secure.
Spread over an area of 2000 sq.feet, we operate from Mysore which is also referred to as 2nd largest IT Spot in Karnataka State. With 100+ workstations, our office premises provide ample scope for expansion. Being located in Mysore, which has a broad base for Healthcare services, we enjoy economies of scale and various other benefits.
Physical Security
Our premises are manned 24/7 with security personnel. Access to our facilities are through a triple authentication process – Photo ID + Access Card + Biometric (finger print). Closed Circuit Television (CCTV) cameras have been installed across the premises which are continuously monitored by the security personnel. Access to the servers have an additional layer of access restrictions and can be accessed by authorized personnel only
We use Cisco Routers for the connectivity. Cisco and Sonic wall firewalls ensure that the network is protected and handle multiple encrypted VPN’s. Dell Servers ensure optimal performance. We use high end EPABX and VOIP services for our Call center.
Connectivity
We work with more than one Internet Service Providers (ISP) for our Internet connectivity. This ensures redundancy if there is a failure of connectivity at one ISP. Sufficient Internet bandwidth has been made available to prevent congestion. 128-bit encryption is used for connectivity between our office and the client’s location.
Security and Confidentiality
We at R&D Solutions LLCare very cautious about security and take it very seriously. Various steps have been taken to ensure data protection and network security.